Cancellation Policy

At Eclat Wear, we understand that plans can change. If you need to cancel an order, please review the policy below.

Order Cancellations

Orders may be cancelled within 24 hours of purchase, provided they have not yet been processed or shipped.

If your order has already been processed or dispatched, we are unable to cancel it.

How to Request a Cancellation

To request an order cancellation, please contact us as soon as possible at:

Email: eclatwear.co.za@gmail.com

Please include:

• Your full name.
• Your order number.
• Your cancellation request.

Approved Cancellations

If your cancellation request is approved before your order is processed, you will receive a full refund to your original payment method.

Refunds are typically processed within 5–10 business days, depending on your bank or payment provider.

Orders Already Shipped

Once an order has been shipped, it