terms of service

Terms of Service

Effective Date: July 17, 2026

Welcome to Eclat Wear. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products & Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or product description errors.
  • Modify or discontinue products without prior notice.
  • Limit or refuse orders at our discretion.
  • Cancel orders suspected of fraud or unauthorized activity.

3. Orders & Payment

All orders are subject to acceptance and product availability.

Payment must be received in full before your order is processed and shipped.

If your payment cannot be verified or is declined, your order may be delayed or cancelled.

4. Shipping

Orders are processed within 1–2 business days.

Estimated delivery time is 5–7 business days within South Africa.

Delivery estimates are provided in good faith but may vary due to circumstances beyond our control, including courier delays, weather conditions, or public holidays.

5. Returns & Refunds

Returns are accepted in accordance with our Return & Refund Policy.

Items must be returned unused, unworn, and in their original condition.

For hygiene reasons, worn or washed intimate apparel cannot be returned unless the item is defective or supplied incorrectly.

Approved refunds will be processed to the original payment method.

6. Pricing

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

Prices may change at any time without prior notice.

7. Intellectual Property

All content on this website, including images, graphics, logos, text, and designs, is the property of Eclat Wear and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Eclat Wear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability for any claim shall not exceed the amount paid for the product in question, except where prohibited by applicable law.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We take reasonable measures to protect your information and only use it to process orders, provide customer support, and comply with legal obligations.

10. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Eclat Wear
Email: eclatwear.co.za@gmail.com

This version is written in a professional, transparent manner and is appropriate for an online store selling apparel in South Africa. It includes the key sections that payment providers typically expect to see on an ecommerce website.