TERMS & CONDITIONS

TERMS & CONDITIONS

By using the Eclat Intimates website, you agree to these terms and conditions.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

Product colours may appear slightly different depending on your device or screen settings.

PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to limit quantities or discontinue products when necessary.

PRICING

Prices displayed on our website may change without prior notice.

The price applicable to your order will be the price displayed at the time your order is placed.

ORDERS

We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraudulent activity, pricing errors, stock availability, or incorrect customer information.

WEBSITE USE

Customers must not misuse our website, interfere with its operation, or use the website for unlawful purposes.

PAYMENT POLICY

Eclat Intimates accepts the payment methods available at checkout.

Orders will only be processed after payment has been successfully received and confirmed.

If a payment fails or is reversed, the order may not be processed until successful payment has been received.

PRODUCT CARE POLICY

To keep your Eclat Intimates products in good condition, please follow the care instructions provided with each product.

For delicate apparel, we generally recommend:

  • Washing gently.
  • Using mild detergent.
  • Avoiding bleach.
  • Avoiding excessive heat.
  • Air drying where appropriate.
  • Following the specific care instructions provided with the product.

Damage caused by incorrect washing, drying, or general care may not qualify for a return or refund.

CONTACT US

ECLAT INTIMATES

Email: eclatwear.co.za@gmail.com

We aim to respond to customer enquiries as soon as reasonably possible.